1. How long does delivery take?

  • Order handling: usually 1–3 business days
  • Shipping time: typically 6–7 business days
  • Overall delivery estimate: around 7–10 business days

For complete details, see our Shipping Policy.

2. Do you provide free shipping?

  • Yes, we offer free shipping within the United States. Check our Shipping Policy for more information.

3. Where is your business located?

  • CAPTURE BEAUTIFUL MOMENTS LLC is based in the United States and serves customers across the United States.

4. What if my order arrives damaged or defective?

  • If you receive a faulty or incorrect item, we’ll replace it at no cost. Please contact us within 30 days and follow our Return & Refund Policy.

5. Can I cancel an order after placing it?

  • Yes, Orders can be cancelled before shipment. Please contact our support team as soon as possible. Contact our support team promptly at [email protected] to request cancellation or modification.

6. What is your return policy?

  • We accept returns within 30 days of delivery for items in original, unused condition with all tags and packaging intact. Full details are available in our Return & Refund Policy.

7. When will I receive my refund?

  • Once your return is received and approved, refunds are processed within up to 7 business days, depending on your payment provider. See our Return & Refund Policy for more.

8. Do your products come with a warranty?

  • We strive to provide quality products, but do not guarantee manufacturer warranties for third-party items. For issues, please contact us within 30 days for assistance as per our Return & Refund Policy.

9. How can I contact customer support?

10. Do you ship internationally?

  • Currently, we ship only within the United States.

11. Do you have a physical store?

  • We operate exclusively online, allowing us to offer competitive prices and a wide product selection.

12. How do I exchange a product?

  • For exchanges involving different scents, variants, or products, please follow the instructions in our Return & Refund Policy.

13. How can I track my order?

  • You can track your shipment through the Order Tracking Page on our website. Once shipped, you will also receive an email with your tracking number.

Contact Information

🌐 Website Name: https://cbeautifulmoment.store

📦 Company Name: CAPTURE BEAUTIFUL MOMENTS LLC

📍 Physical Address: 1465 Millstream Lane, Apt. 205, Dunedin, FL 34698, United States

📧 E-Mail: [email protected]

📞 Phone: +1 727-608-7348

🕒 Customer Service Opening Hours:

Monday–Saturday: 10:00 AM – 08:00 PM
Sunday: Closed

Time Zone: Eastern Standard Time (EST)

🕒 Response Time: We aim to respond within 24–48 business hours